Courses

Having an effective credit control function is essential, as slow payment and bad debts can have a serious impact on the profitability of your business. This practical course will guide you through the essentials of credit control and will help you understand exactly what should be implemented to ensure your credit control operation is successful.

Telephone collections are a critical part of the debt collection process but often there is little or no guidance given to the employees responsible for the task.  This full-day course will guide you through this challenging task and enable you to improve your skills and effectiveness when dealing with debtors over the telephone.